Our work

Our Process

1.


Research & understanding

Let’s not put the cart before the horse. The best results start with solid research and understanding.

2.


Customer experience

Map the journey. Step into your customers shoes, what does it feel like to connect with your business?

3.


Creative solutions

Building a human connection to what you do is all about creativity and imagination.

4.


Consistency…consistency

There’s no point polishing your shoes if your shirt isn’t ironed. Customers can interact with your business from any angle.

“When we started our new venture we knew we’d need more than just a logo to help get our brand recognised so we asked Andy to help.


We ended up with something that was so much stronger and so much better than our original idea and Andy guided us through it with great skill (and a lot of patience!).”

— Ann Hawkins , Drive The Collaborative Network

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